Frequently Asked Questions

Our expertise lies in creating personal adaptations and seamlessly integrating elements or symbols from your life into jewelry - often in ways that aren't immediately visible. Whether you're exploring custom jewelry for the first time or have specific questions, we're here to guide you through discovering and translating what you'd like to incorporate into your meaningful piece.


Quick Answer:

• Free personal consultations with Maya & Eliad (founders)
• Available: 5 days/week, morning appointments
• Story-focused approach: Transform your vision into custom jewelry
• Methods: Video calls, email, in-person (Barcelona)
• Hidden meanings: Personal elements woven into design

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More details

Your Personal Design Journey:

Our Unique Philosophy: Whether in Barcelona or through video consultation, Maya and Eliad personally guide you through transforming your story into custom jewelry. We begin by understanding your values, memories, and the meaning you want to carry, then create perfect elements that blend style with personal significance - often hidden in ways only you know. We adapt our level of design involvement based on your preferences and how involved you want to be in the design process.

Consultation Options:

• Video calls: Google Meet, 20-minute focused sessions
• Email guidance: 24-hour response with detailed recommendations
• In-person: Barcelona studio by appointment

What Makes Us Different: We don't just create jewelry; we become part of your story. From spark of idea to finished custom piece, we use hand-drawn concepts and cutting-edge 3D technology to ensure every element becomes part of your identity.

Book Your Story Session: cadijewelry.com/pages/contact-us

Back to Top & Close

The standard process takes 4-6 weeks from design approval. This includes: 1 week for design and
approvals, 2-3 weeks for actual production, and 1 week for shipping. For urgent orders, we offer
rush production in 2-3 weeks for a 25% additional fee. Wedding rings, necklaces, and bracelets all
follow similar timelines.

The Power of Personal Meaning
The Cadi Difference: We don't just make jewelry. We solve the problem of identity, meaning, and
permanence in a world that often offers the opposite. Through our co-creative design process, we
help you build more trust in yourself and express your evolving identity through deeply personal,
meaningful pieces that last generations.

We accept all major credit cards including Visa, MasterCard, and Amex, as well as digital wallets
like Apple Pay and Google Pay. PayPal options include standard payments and Pay Later with three
interest-free installments for purchases up to €2000. For larger custom orders, we also offer secure
bank transfers and can arrange personalized split-payment plans upon request. All transactions are
processed in USD with full fraud protection and up-to-date exchange rates.

Our workshop in Barcelona combines centuries-old European artisan traditions with modern
techniques. Each ring is completely handmade by local artisans. We use only ethically sourced
materials from Europe, offering a level of finish and precision that's hard to find elsewhere.

Lifetime warranty on manufacturing quality and workmanship. 1-year full warranty on small stone
loss

We'll send you a free ring sizer (arrives in 5-7 days). Alternatively, you can get sized at a local
jeweler. Important: rings with full eternity settings cannot be resized. Regular rings can be adjusted
up to 1 sizes.

The price includes: all materials (metals and stones), design revisions, CAD renderingnif needed,
complete handcrafting, elegant wooden gift box (custom personalization available), free express
shipping via UPS/DHL, and 1-year warranty on workmanship.